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dc.contributor.authorParlamis, Jenniferen_US
dc.contributor.authorEbner, Noamen_US
dc.contributor.authorMitchell, Lorianne D.en_US
dc.contributor.editorBollen, Katalienen_US
dc.contributor.editorEuwema, Martinen_US
dc.contributor.editorMunduate, Lourdesen_US
dc.identifier.citationJennifer Parlamis, Noam Ebner & Lorianne D. Mitchell, Looking Back to Leap Forward: The Potential for E-mediation at Work, in Advancing Workplace Mediation Through Integration of Theory and Practice (Katalien Bollen, Martin Euwema & Lourdes Munduate eds., 2016).en_US
dc.description.abstractThis chapter provides an overview of the broad field of Online Dispute Resolution (ODR), setting the stage for a more nuanced discussion of how e-mediation might contribute to dispute resolution mechanisms in the workplace. It describes the context in which e-mediation has developed and grown, and considers non- e-commerce uses for e-mediation, such as the use of e-mediation in workplace conflicts. The primary aims of this chapter are (a) providing an overview of the ODR field and (b) provoking new and promising areas of expansion for e-mediation generally and in the workplace specifically. It proposes several research avenues as well as suggestions for the application of e-mediation to online and on-ground workplace disputes, based on current research. The chapter encourages further exploration and experimentation in the field of e-mediation.en_US
dc.publisherSpringer International Publishingen_US
dc.titleLooking back to leap forward: The potential for e-mediation at worken_US
dc.typeBook, Sectionen_US
dc.title.workAdvancing Workplace Mediation Through Integration of Theory and Practiceen_US
dc.subject.fastOnline dispute resolutionen_US
dc.program.unitSchool of Lawen_US
dc.program.unitWerner Institute for Negotiation and Dispute Resolutionen_US
dc.contributor.cuauthorEbner, Noamen_US

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