Now showing items 1-10 of 12
ODR and interpersonal trust
Noam Ebner, ODR and Interpersonal Trust, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution 203 (Mohamed S. Abdel Wahab, Ethan Katsch & Daniel Rainey eds., 2012).
Interpersonal trust is a necessary element for successful negotiation and mediation process. Conducting those processes online, however, necessitates navigating an environment in which trust is significantly diminished. ...
ODR in North America
Arthur Pearlstein, Bryan Hanson & Noam Ebner, ODR in North America, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution 431 (Mohamed S. Abdel Wahab, Ethan Katsch & Daniel Rainey eds., 2012).
Noam Ebner, E-Mediation, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution 357 (Mohamed S. Abdel Wahab, Ethan Katsch & Daniel Rainey eds., 2012).
Online mediation is spreading rapidly as a mode of practice. In this chapter, Ebner surveys the development of e-mediation within the wider context of ODR growth. Next, the chapter presents a snapshot of the field's status ...
ODR: The next green giant
Noam Ebner & Colleen Getz, ODR: The Next Green Giant, 29 Conflict Resol. Q. 283 (2012).
The worlds of government and business, as well as individual preferences, are moving towards incorporating environmentally-friendly practices. Dispute resolution, just as every other human endeavor, has environmental impact. ...
@ face value? Nonverbal communication and trust development in online video-based mediation
Noam Ebner & Jeff Thompson, @ Face Value? Nonverbal Communication and Trust Development in Online Video-Based Mediation, Int'l J. Online Disp. Resol., no. 2, 2014, at http://www.elevenjournals.com/tijdschrift/ijodr/2014/2.
Mediation is a process wherein a third party, or mediator, attempts to assist two conflicting parties in dealing with their dispute. Research has identified party trust in the mediator as a key element required for mediator ...
Online dispute resolution continues to grow, offers opportunities for businesses and the public
Noam Ebner, Online Dispute Resolution Continues to Grow, Offers Opportunities for Businesses and the Public, Creighton Law., Fall 2016, at 10.
Fairness, trust and security in online dispute resolution
Noam Ebner & John Zeleznikow, Fairness, Trust and Security in Online Dispute Resolution, Hamline J. Pub. L. & Pol'y, 2015 no. 2, at 143.
The past fifteen years have witnessed immense growth in the application of technology in the field of conflict resolution. One area of particular interest is the growth of the practice and study of Online Dispute Resolution ...
Negotiation via email
Noam Ebner, Negotiation via Email, in Negotiation Excellence: Successful Deal Making 397 (Michael Benoliel ed., 2011).
Increasingly, negotiation interactions are taking place through channels other than face-to-face meetings. Negotiators find themselves engaging through e-communication channels -- primarily e-mail. The communication channel ...
Negotiation consulting: A ten-element toolbox for managers
Noam Ebner and Yael Efron, Negotiation Consulting: A Ten-Element Toolbox for Managers, in The 2013 Pfeiffer Annual: Consulting 175 (Elaine Biech ed., 2013).
Looking back to leap forward: The potential for e-mediation at work
Jennifer Parlamis, Noam Ebner & Lorianne D. Mitchell, Looking Back to Leap Forward: The Potential for E-mediation at Work, in Advancing Workplace Mediation Through Integration of Theory and Practice (Katalien Bollen, Martin Euwema & Lourdes Munduate eds., 2016).
This chapter provides an overview of the broad field of Online Dispute Resolution (ODR), setting the stage for a more nuanced discussion of how e-mediation might contribute to dispute resolution mechanisms in the workplace. ...