Uber Health As A Transportation Solution For Pediatric Primary Care Appointments
Abstract
ABSTRACT
A common problem in the pediatric primary care setting is missed appointments. Missed appointments have been shown to decrease health outcomes for patients as well as decrease productivity and financial loss for the provider. This scholarly project aimed to decrease missed appointments through utilization of a transportation service, Uber Health through a pilot project at one pediatric primary care office. During a two-month period, the social worker was able to use Uber Health as a tool to aid in patient transportation to and from the clinic. Results showed there was a cost reduction when compared with taxi services as well as a decrease in missed appointments when compared with the same time period of the year prior.
A common problem in the pediatric primary care setting is missed appointments. Missed appointments have been shown to decrease health outcomes for patients as well as decrease productivity and financial loss for the provider. This scholarly project aimed to decrease missed appointments through utilization of a transportation service, Uber Health through a pilot project at one pediatric primary care office. During a two-month period, the social worker was able to use Uber Health as a tool to aid in patient transportation to and from the clinic. Results showed there was a cost reduction when compared with taxi services as well as a decrease in missed appointments when compared with the same time period of the year prior.