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Examination of Violence Against Emergency Department Nurses: Identifying Risks
Objective: The objective of this project was an examination of perceptions, risks, and experiences of workplace violence committed against nurses working in two high-volume, academic emergency departments located in the ...
Effects of Telephone Follow up Call on Patient Satisfaction in the Emergency Department
Problem: Patient satisfaction has been identified as a key element of success in a competitive healthcare market, being used as an indicator of quality care as well as reimbursement incentives. Emergency Departments (ED) ...
All aboard: Improving the admission and boarding procedures in the acute care setting
Increased admission rates and lack of bed capacity affects patient flow through the hospital, which results in care delays. Delayed admissions lead to increased length of stay, rise in hospital costs, and emergency department ...