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Using technology to manage your mediation caseload

Raneta Lawson Mack, Using Technology to Manage Your Mediation Caseload, J. Alternative Disp. Resol. Employment, Fall 1999, at 13.

Using technology to enhance the ADR practice

Raneta Lawson Mack, Using Technology to Enhance the ADR Practice, J. Alternative Disp. Resol. Employment, June 1999, at 16.

Is your claim ripe for cybersettlement?

Raneta Lawson Mack, Is Your Claim Ripe for Cybersettlement?, J. Alternative Disp. Resol. Employment, Winter 1999, at 12.